Official NCSD Logo

2020-21 Meal Service Information

Chartwells Logo serving up happy and healthy

August 2020

Dear Parent(s) and Guardians,

As the beginning of the school year quickly approaches, we want to extend a warm welcome back to school and back to the café! While the school year will be looking different than it has in past years we are still prepared to serve your students with a happy atmosphere and healthy meals while ensuring safety for all students and staff. Our meals may be served in a different way but they will still be packed with fresh fruits and veggies, whole grains, lean proteins, low fat dairy, and all of the other quality ingredients you have come to expect from us. We look forward to serving you and your students each and every day.

Mobile Menus Are in Your Hands

We are excited to continue to put the power of the school menu, nutrition and allergen information right to the palm of your hand via Nutrislice! You are able to print weekly and monthly menus directly from this site as well. This year we will also use Nutrislice to place orders for middle school, high school, and remote learners.

Nutrislice is available online through smartphones and on the web! Download the free Nutrislice App from the App Store (iOS) or Google Play (Android) and search for your menus or find them on the web:

Student accounts & MISTAR Parent Portal

Student IDs and MiStar accounts are linked to their food service account. Parents may check account balances, sign up for balance alerts, view purchasing history, and deposit money all through their Parent Portal. Along with online deposits, we accept check or cash at each school. Please ensure checks or cash sent to schools for deposit on accounts clearly state the student’s first and last name. Checks should be made out to Novi Schools Food Service. Please note that this year we are strongly encouraging online deposits to help eliminate touch points within the schools.

Free or Reduced Price Meals

Enclosed in this packet you will find this year’s Free & Reduced Price Meals Application.  Please remember that this application must be completed each year.

Free or reduced breakfast and lunch may be available to your children based on household income, state food assistance or Medicaid status. To see if you qualify please fill out the enclosed application or visit the NCSD website to apply online. Please note that free and reduced price meals are available to all students whether in the virtual or hybrid setting.

Breakfast & Lunch Processes for 2020-21:

  • Pre K-6 Meal Service:

Breakfast will be grab and go and eaten in the classroom. Students will make their lunch selections in the morning with their teacher in the classroom. At lunch time students will use their ID badge to receive their individually packaged meal and check out with the cashier. If students are eating meals in the classroom, they will be delivered to them. Meals will be eaten in either the classroom or cafeteria depending on class sizes and spacing capabilities. Please see below for information regarding meals on remote learning days.

  • Middle & High School Meal Service:

Breakfast will be grab and go and eaten in the classroom. Lunch selections will be made using Nutrislice and can be done up to 10 minutes before lunchtime. During lunch, students will proceed to pick up their individually packaged meal at the station they ordered from using their student IDs to check out. Students will then proceed to either the classroom or other designated area depending on class sizes and space availability. Please see below for information regarding meals on remote learning days.

  • Virtual & Remote Student Meal Service:

Breakfast and lunch will be available for all students enrolled in either the virtual or the hybrid options. Pickup for meals is on Thursdays from 10:00 am-12:00 noon and 5:00 pm-6:00 pm. Virtual students will receive seven (7) days of breakfast and lunch hybrid students will receive five (5) days of breakfast and lunch. Non-students will receive seven (7) days.

Food & Nutrition Education

While our café’s may not be as lively, we are still committed to providing the essential food & nutrition education our students need. Throughout the year, students will have the opportunity to learn about their food and healthier food options through fun and engaging activities that we have planned. Through our Discovery Kitchen food and nutrition education program, brought to the café by Chartwells chefs and dietitians, students will learn about healthier meal options, especially ones with fruits, vegetables, whole grains and lean proteins. In addition, students will have the opportunity to meet and engage with real Chartwells chefs through fun, exciting culinary demonstrations, videos, and new food samplings. We will feature a variety of themes and events - look for more information on these special events coming soon

We are looking forward to an exciting new year!

Warm Regards,

Evol Gazzarato

Food & Nutrition Director

Novi Community School District

Chartwells K12