Technology Information
Technology Assistance
If a student has an issue with a NCSD issued device (cracked screen, lost key, camera not functioning, device not holding a charge, etc.) or the device is not functioning properly, please have a parent or guardian contact the Oakland Schools Service Desk ASAP. 9-12 students may contact the Service Desk on their own.
NCSD insured devices and non-insured have access to the Oakland Schools Service Desk.
Technology Help Topics
- FCC's Emergency Broadband Benefit
- Student passwords
- Families Needing A Hotspot
- Internet Connectivity Assistance for Families
- Home Internet Basics
- How to Clean A Device
- Resources For Families
- Oakland Schools Service Desk
FCC's Emergency Broadband Benefit
Student passwords
Families Needing A Hotspot
Internet Connectivity Assistance for Families
Home Internet Basics
How to Clean A Device
Resources For Families
Oakland Schools Service Desk
NCSD 1:1 Device Program
Current students in Grades 2 through 11, can keep devices over the 2023 summer.
*K-1 iPads and hotspots should have been turned in already; if not, please drop them off as soon as possible at the following location:
Summer School Refresher Students
Families are not required to take a District device but it is strongly recommended. If a family opts out, it is strongly encouraged that the student has a laptop, Chromebook, or iPad that can connect to the internet and digital tools (e.g. Google, Seesaw, Schoology, and video conference tools). Students are expected to bring their device fully charged to school, along with the charger each day.
State testing (MStep, WIDA, MiAccess, etc.) can only be taken on an NCSD device. Even if a student does not check out a District device, one will be provided during the state testing window.
If a current NCSD student still has an older iPad (green, blue, purple, black foam case), the device must be swapped out for a brand-new iPad during the 23-24 device distribution (dates below).
If an incoming 2nd-grade student still has an older iPad (green, blue, purple, black foam case) the device and the charger must be returned before being issued a Chromebook for 2nd grade. Feel free to return the iPad during device distribution (dates below).
Incoming K-2 & New Students to NCSD (Device Distribution)
August Device Distribution Days (8:30 a.m. - 3:30 p.m.): August *4, *10, 16, 22, and 28
*Due to iPad shipping delays, *K-1 iPads will not be available on August 4 and August 10.
September Device Distribution Days (4:30 p.m. - 6:30 p.m.): September 6-7.