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Technology Information


Technology Assistance

If a student has an issue with a NCSD issued device (cracked screen, lost key, camera not functioning, device not holding a charge, etc.) or the device is not functioning properly, please have a parent or guardian contact the Oakland Schools Service Desk ASAP. 9-12 students may contact the Service Desk on their own.

NCSD insured devices and non-insured have access to the Oakland Schools Service Desk.

two students smiling after picking up 1:1 technology devices at distribution event.


Green and blue iPads on a table.

Technology Help Topics

NCSD 1:1 Device Program

Current students in Grades 2 through 11, can keep devices over the 2023 summer.

*K-1 iPads and hotspots should have been turned in already; if not, please drop them off as soon as possible at the following location:

Educational Services Building (ESB)
25345 Taft Road Novi, MI 48374
Monday - Friday   8:00 a.m. - 4:15 p.m.

Summer School Refresher Students 

Keep NCSD devices and turn in during the August/September Device Distribution Day (see dates below). Below are the summer school programs: 
K-12 ELL Refresher Course 
K-6 Summer School Refresher 
K-8 Booknook
K-12 In-person tutoring 
9-12 Credit Recovery
Families unenrolling from NCSD and not returning NCSD devices will receive an invoice from the District (the device will be locked & unusable)
NCSD will continue with its 1:1 device program (one device for every student) for all K-12 students for the 23-24 academic year. 
Grades K-1: iPad
Grades 2-12: Chromebook


Families are not required to take a District device but it is strongly recommended. If a family opts out, it is strongly encouraged that the student has a laptop, Chromebook, or iPad that can connect to the internet and digital tools (e.g. Google, Seesaw, Schoology, and video conference tools). Students are expected to bring their device fully charged to school, along with the charger each day.

State testing (MStep, WIDA, MiAccess, etc.) can only be taken on an NCSD device. Even if a student does not check out a District device, one will be provided during the state testing window.

If a current NCSD student still has an older iPad (green, blue, purple, black foam case), the device must be swapped out for a brand-new iPad during the 23-24 device distribution (dates below).

If an incoming 2nd-grade student still has an older iPad (green, blue, purple, black foam case) the device and the charger must be returned before being issued a Chromebook for 2nd grade. Feel free to return the iPad during device distribution (dates below).


Incoming K-2 & New Students to NCSD (Device Distribution)

August Device Distribution Days (8:30 a.m. - 3:30 p.m.): August *4, *10, 16, 22, and 28

*Due to iPad shipping delays, *K-1 iPads will not be available on August 4 and August 10.

September Device Distribution Days (4:30 p.m. - 6:30 p.m.): September 6-7.

Student holding bag from 1:1 technology device distribution.